Our customers are our goal.
We care that the result of our work perfectly suits your expectations and your demanding standards. We learn daily with the satisfaction of your needs, with your project visions and your good taste. Our customers inspire us.
Our team is made up of experienced men and women who have in their hands the familiar feeling of recognizing each item in our collection by heart, they call it know-how.
The hands take care of the carpets and rugs that will live for years on our customers' feet. Dedication is differentiation and it’s present in every gesture: listening, cutting, finishing, packing.
It is not enough for us to say that we are different, we know that we do differently.
To evolve is part of our company's history. Sometimes the change is natural, organic, other times the change is deliberate and studied, to follow trends, to achieve objectives, to reach other places.
If evolution foresees the future, there is much in this modification that praises the past and honours it. We will leave the physical space that has been our shelter for the past few years, that has shaped our routines, that has modified the choreographed steps of the employees who arrive and those who receive them, that has received so many meters of carpets and sisals that have been patiently unrolled and transformed, we wish we know for sure how many there were, it remains a secret of the now empty warehouse.
Fortune or chance tried to make us change in a year that is in itself a magnifying lens for all the changes in the world, it is a symbolic moment to happen in a particularly demanding moment. Still, the opacity of the times does not strain us, it fills us with enthusiasm. We know that on our side we have the best partners, thank you for following us and thank you for guiding us.
At Santos Monteiro, we believe that we do not define ourselves only by what we create, but also by what we preserve.
Internally, we have been implementing several measures and, step by step, we are committed to creating a more sustainable future for everyone, focusing on a strategic approach that allows us to reduce our carbon footprint.
We collaborate with Sociedade Ponto Verde for the material and energy recovery of our waste (recycling, composting, incineration, and RDF treatment).
Through the installation of a photovoltaic system at our facilities in August 2021, we reduced energy consumption by 45%, which will translate into a decrease in CO₂ emissions of more than 40 tons per year - See video.
This is the path we are going to follow so we can meet our short and long-term goals, which will ensure an operating model with a lower environmental impact.
We stand out for our Know-how, shaped by years of wisdom carved in the hands of our dedicated team.
As such, one of the fundamental principles at Santos Monteiro is the appreciation of all the people that are part of our "ecosystem".
Our concern and social conscience are more than a source of pride, we dignify our employees by providing appropriate working conditions, differentiated training, by promoting well-being, diversity, and stability.
In addition to the constant effort to keep our teams motivated and qualified, over the last few years our involvement with the community has grown through the support of events, associations and local institutions.
QUALITY, INNOVATION AND SUSTAINABILITY
Our collection is largely made up of natural, recyclable, and recycled fibers, where sustainable raw materials are used and classified with good environmental practices - low CO₂ emissions, quality, and durability insurance, among others.
We share the same values and environmental goals as our partners, collaborating in the research and development of new materials and credible alternatives, as well as ensuring the conscious production of the products within our catalogue.