In case of complaints the consumer can use the online complaints book at www.livroreclamacoes.pt | In case of litigation, the consumer can appeal to an Entity for alternative resolution of disputes in consumption:
“National Center for Information and Arbitration of Consumer Conflicts”, Rua D. Afonso Henriques - nº 1 4700-030 Braga. Tel: 253 619 107, e-mail: geral@cniacc.pt, web: cniacc.pt
